Versand

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order in a timely and efficient manner. Please read our Shipping Policy carefully.


1. Processing Time

All orders are subject to processing time before shipment. Our typical processing time is 1–3 business days. This does not include weekends or public holidays. Processing time may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Costs & Methods

We believe in transparent pricing. All shipping costs are calculated and shown at checkout.

  • Standard Shipping: FREE on all orders.

  • Insured Shipping: $4.95 (Includes protection against lost or damaged packages).

3. Delivery Timeframes

Once your order has been processed, the estimated delivery time depends on your location. We utilize trusted third-party shipping companies for all deliveries.

Region Estimated Delivery Time
United States & UK 5–7 business days
Canada & Europe 7–14 business days
Australia & New Zealand 10–14 business days
Rest of World 12–21 business days

4. Potential Delays

While we strive to meet the estimated delivery times, there may be unforeseen circumstances beyond our control. These can include delays within the local postal service, customs processing, extreme weather conditions, or logistical issues with the carrier. We cannot guarantee delivery within the exact estimated timeframe.

5. Shipping Days

Delivery days are generally from Monday to Saturday, with the exception of national holidays.

6. Tracking Information

A tracking number will be available within 3–5 business days after your order has been approved and shipped. You will receive an email containing your tracking number. Please ensure the email address provided during checkout is accurate and check your spam folder if you do not see it.

7. Shipment Updates

You will receive automated shipment updates via the email address provided in your order details to keep you informed of your package's journey.

8. Contact Us

If you have any questions regarding your order's shipping status or our Shipping Policy, our team is happy to assist you. Please contact us via the form on our "Contact" page or directly via email at store@jqu1qc-gz.myshopify.com.