Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order in a timely and efficient manner. Please read our Shipping Policy carefully.
1. Processing Time
All orders are subject to processing time before shipment. Our typical processing time is 1-3 business days. This does not include weekends or public holidays. Processing time may vary during peak seasons or due to unforeseen circumstances.
2. Shipping Time
Once your order has been processed, shipping time is estimated to take 7-14 business days. Please note that this is an estimated timeframe, and actual delivery times may vary depending on your location and the performance of the third-party shipping carrier. We utilize trusted third-party shipping companies for all deliveries.
3. Potential Delays
While we strive to meet the estimated delivery times, there may be unforeseen circumstances or delays that are beyond our control. These can include, but are not limited to, delays within the local postal service, customs processing, extreme weather conditions, or other logistical issues with the shipping carrier. We cannot guarantee delivery within the estimated timeframe.
4. Shipping Days
Delivery days are generally from Monday to Saturday, with the exception of national holidays.
5. Tracking Information
A tracking number will be available for your order within 3-5 business days after your order has been approved and shipped. You will receive an email containing your tracking number. Please ensure that the email address provided during checkout is accurate. If you do not receive a tracking number within the specified timeframe, please check your spam or junk folder before contacting us.
6. Shipment Updates
You will receive shipment updates via the email address provided in your order details. Please ensure this email address is accurate to receive timely notifications about the status of your delivery.
7. Contact Us
If you have any questions regarding your order's shipping status or our Shipping Policy, our team is happy to assist you. Please contact us by using the form on our "Contact" page, which can be accessed by clicking the "Contact" link in the footer of our website, or directly via email at [ Seu Email ].